Tuku

Smart Inbox

Bot handles the volume. Your team closes the deals.

A shared inbox designed for TikTok DM automation. See conversation status, bot activity, and team assignments at a glance. Jump in when it matters.

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Team inbox · Open 12

AllMineUnassignedBot active
  • R

    @rose_glow

    2m

    Thanks! I want to buy it!

    Hot lead
    Human· Pim
    Open
  • B

    @beautybox_bkk

    5m

    Do you have other colors?

    Shade quiz
    Bot active
    Pending
  • S

    @skinlove.th

    1m

    LINK please!

    LINK
    Bot active
    New
  • M

    @minty.glow

    12m

    Can I get a discount? 🙏

    Promo
    Bot completed· Aem
    Open
  • N

    @nook.bkk

    18m

    ราคาเท่าไหร่คะ 💕

    PRICE
    Bot completed
    Resolved
Time left in TikTok DM window47h 13m

Capabilities

What's included

Human Handoff step

Drop a Human Handoff step into your flow. The conversation moves to the assigned teammate in the shared inbox, full context preserved.

Agent assignment

Assign conversations to specific team members. Everyone knows who owns what.

Conversation tags

Organise conversations with custom tags. Filter by product interest, urgency, or campaign source.

Bot status tracking

See at a glance whether the bot is active, completed, or a human has taken over each conversation.

48h window awareness

TikTok has a 48-hour messaging window. Tuku tracks it so your team never tries to reply to expired conversations.

Multi-dimensional filtering

Filter by status (new, open, pending, resolved), bot state, assignment, and read state. Find any conversation instantly.

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Ready to put this to work?

Join Thai beauty and skincare brands already on the waitlist. Free up to 100 contacts per month, every plan.

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